Privacy Policy

Introduction

Scout Reel ("we," "our," or "us") is committed to protecting the privacy of high school athletes, their families, and coaches who use our platform. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services at scoutreel.com.

We understand that many of our users are minors or the parents/guardians of minors. We take this responsibility seriously and have designed our practices with young athletes' privacy in mind.

Information We Collect

Information You Provide Directly

Account Information: When you create an account, we collect your name, email address, and password. For athlete profiles, you may provide additional information such as:

• Athlete's name, age, graduation year
• Sport and position
• Academic information (GPA, intended major)
• Physical stats (height, weight)
• Contact information for recruiting purposes

Video Content: When you upload game footage, we process this video to identify highlights. Videos are stored securely and are only accessible to you and those you explicitly share them with.

Payment Information: If you purchase a reel or Season Pass, payment is processed by Stripe. We do not store your full credit card number on our servers.

Information Collected Automatically

Usage Data: We collect information about how you interact with our service, including pages visited, features used, and time spent on the platform.

Device Information: We collect device type, operating system, browser type, and IP address to optimize your experience and ensure security.

Cookies: We use essential cookies to keep you logged in and analytics cookies to understand how our service is used. See our Cookie Policy for details.

How We Use Your Information

We use the information we collect to:

1. Provide Our Service: Process your videos, generate highlight reels, and enable sharing with coaches
2. Improve Our AI: Train and improve our highlight detection algorithms using anonymized video data (you can opt out)
3. Communicate With You: Send service updates, respond to inquiries, and (with consent) send promotional content
4. Ensure Security: Detect and prevent fraud, abuse, and unauthorized access
5. Comply With Law: Meet legal obligations and respond to lawful requests

Information Sharing

We do not sell your personal information. We share information only in these circumstances:

With Your Consent: When you share a highlight reel, recipients can view the video and any profile information you've chosen to include.

Service Providers: We work with trusted partners for video processing, hosting, payment processing, and analytics. These providers are contractually bound to protect your data.

Legal Requirements: We may disclose information if required by law, court order, or to protect the safety of our users or others.

Business Transfers: If Scout Reel is acquired or merged, user information may be transferred as part of that transaction. We will notify you of any such change.

Data Retention

• Active Accounts: We retain your information as long as your account is active
• Deleted Videos: Removed from active systems within 30 days; from backups within 90 days
• Deleted Accounts: Personal information deleted within 30 days; anonymized usage data may be retained
• Financial Records: Retained for 7 years for tax and legal compliance

Your Rights and Choices

• Access and Portability: Request a copy of your data in a portable format
• Correction: Update inaccurate information through your account settings or by contacting us
• Deletion: Request deletion of your account and associated data
• Marketing Opt-Out: Unsubscribe from promotional emails via the link in each email
• AI Training Opt-Out: Contact us to exclude your videos from AI training datasets

To exercise these rights, email privacy@scoutreel.com or use the settings in your account.

Children's Privacy

Scout Reel is designed for high school athletes, many of whom are under 18. We require parental consent for users under 13 and encourage parental involvement for all minor users. Parents can:

• Review their child's information
• Request changes or deletion
• Revoke consent at any time

We do not knowingly collect information from children under 13 without parental consent.

Security

We implement industry-standard security measures including:

• Encryption of data in transit (TLS) and at rest
• Regular security audits and penetration testing
• Access controls limiting employee access to user data
• Secure video storage with geographic redundancy

No system is perfectly secure. If you discover a vulnerability, please report it to security@scoutreel.com.

International Users

Scout Reel is based in the United States. If you access our service from outside the US, your information will be transferred to and processed in the US. We comply with applicable data protection laws and ensure appropriate safeguards for international transfers.

Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of material changes via email or a prominent notice on our website. Your continued use after changes constitutes acceptance.

Contact Us

Questions about this Privacy Policy? Contact us:

Email: privacy@scoutreel.com

For parents with questions about their child's data, we're here to help. Reach out anytime.